Q1: Do your company make custom size rugs?

• Yes, T N Carpet Rugs provides customization options for the rugs which include a range of sizes to ensure your rug fits your space perfectly. You simply just have to provide your desired dimensions during the ordering process.

 

Q2: Do you have the options for choosing the material according to us?

• Yes, T N Carpet Rugs offers a variety of high-quality materials, including imported wool, silk, bamboo silk, pet, synthetic fibers, linen, merino and mohair blends etc. Each material has distinct characteristics, allowing you to choose based on your preferences and lifestyle.

 

Q3: Can we choose the colors for my rug?

• Certainly! Our customization options include a wide array of colors. You can either select from pantone palette, ARS shades, or any other color box or provide specific color codes to match your existing décor.

 

Q4: How long does it take to receive a handmade rug?

• The production time for customized rugs varies, please contact us for the tentative lead time of different qualities or designs. The duration depends on factors such as the complexity of the design and the chosen materials. We'll keep you updated on the progress throughout the process.

 

Q5: Is there a minimum order quantity for making rugs?

• No, we don't have a minimum order quantity. Whether you need one rug or several, we are happy to accommodate your request.

 

Q6: Can I see a sample before placing the order?

• Absolutely! if you need then we provide sample swatches for color and material verification before proceeding with the production, . This ensures you are satisfied with your choices.

 

Q7: Are the carpet and rugs easy to clean and maintain?

• Yes, our rugs are designed for easy maintenance. We provide care instructions based on the chosen materials to help you keep your rug looking its best.

 

Q8: What if I'm not satisfied with my customized rug?

• Your satisfaction is our priority. If you're not completely satisfied with your customized rug, please contact our customer service team at info@tncarpetrugs.com and we'll work to address any concerns or issues.

 

Q9: How do I place an order for a customized rug?

• To place an order, visit our website www.tncarpetrugs.com and navigate to the customize your rugs section and fill the form. If you want customization in our design then mention the design no. otherwise send your design to us at info@tncarpetrugs.com.

 

Q10: Do you have the options for customizing shape of the carpet and rugs?

• Yes! you can, we offer custom rugs in any shapes and sizes, let us know about your special shape. We will explore the possibilities based on your specific needs.

 

Q11: Do you make outdoor rugs?

• Yes, we use materials like Jute, Pet yarn etc. for outdoor carpet and rugs to ensure durability and resistance to the elements. 

 

Q12: Can I get a rug with a specific pattern or design?

• Absolutely! You can upload your own design or work with our design team to create a unique pattern. We'll collaborate with you to bring your vision to life.

 

Q13: Do you offer expedited shipping for carpet and rugs?

• Yes, we offer expedited shipping options for an additional fee. Please contact our customer service team to discuss your specific timeline and shipping preferences.

 

Q14: Is there any restrictions for choosing number of colors?

• In most cases, there are no restrictions on the number of colors you can choose. Feel free to express your creativity, and our customization options can accommodate a wide range of color preferences.

 

Q15: Can I receive a digital preview of my customized rug before production?

• Yes, we provide a digital preview of your customized rug design for your approval before proceeding with production. This ensures you are satisfied with the final look.